Getting Started
Creating a GetShared account is free and takes just a few seconds:
- Click "Sign up" in the top right corner
- Enter your email address
- Create a password or sign up with Google
- Verify your email address
You'll immediately get 20GB of free storage.
There are several ways to upload files:
- Drag & drop: Simply drag files from your computer and drop them anywhere on the page
- Click to browse: Click the upload button or area to open a file browser
- Multiple files: Select multiple files at once or drag entire folders
You'll see a progress indicator showing upload status. Large files are uploaded in chunks for reliability.
GetShared supports all file types - documents, images, videos, music, archives, executables, and more. There are no restrictions on file formats.
The dashboard has a sidebar with these main sections:
- Dashboard: Overview of your storage, stats, and recent activity
- My Files: Browse and manage all your files and folders
- QuickSend: Send files quickly without storing them
- Starred: Access your favorite files quickly
- Recent: See recently uploaded or modified files
- Shared: Manage your shared links
- Shared with Me: Files others have shared with you
- Trash: Recover deleted files
- Teams: Collaborate with others
- Settings: Customize your account
Files & Folders
To create folders and organize files:
- Click the "New Folder" button in My Files
- Enter a name for your folder
- Drag and drop files into folders, or use the "Move" option from the file menu
You can create nested folders (folders inside folders) for better organization.
Right-click on any file or folder and select "Rename", or click the three-dot menu and choose "Rename". Enter the new name and press Enter or click Save.
To move or copy files:
- Drag & drop: Simply drag files to the desired folder
- Context menu: Right-click and select "Move to" or "Copy to"
- Bulk actions: Select multiple files, then use the toolbar actions
A folder picker will let you choose the destination.
Use the search bar at the top of the My Files page. Type any part of the file name to find matching files. Results update as you type.
Click the star icon next to any file or folder, or right-click and select "Add to Starred". Starred items appear in the Starred section for quick access. You can star both files and folders.
When you delete files, they go to Trash instead of being permanently deleted:
- Restore: Click "Restore" on any file in Trash to recover it
- Permanent delete: Use "Delete permanently" to remove a file forever
- Empty trash: Click "Empty Trash" to permanently delete all items
Files in trash still count towards your storage quota.
Select multiple files by clicking with Ctrl/Cmd held, or use the checkboxes. Then click "Download" in the toolbar. Selected files and folders will be downloaded as a single ZIP archive.
Premium users have access to file version history:
- Every time you upload a new version of a file, the previous version is saved
- Click "Version History" on any file to see all versions
- Restore any previous version with one click
- Add comments to versions to remember what changed
Right-click on a file and select "Add Note" or click the note icon. You can add any text as a personal note - great for reminders or descriptions. Notes are only visible to you.
Preview & Editing
GetShared supports previewing many file types directly in your browser:
- Images: JPG, PNG, GIF, WebP, SVG, BMP
- Videos: MP4, WebM, MOV (with streaming)
- Audio: MP3, WAV, OGG, FLAC (with player controls)
- Documents: PDF files
- Text: TXT, HTML, CSS, JS, JSON, XML, MD, and code files
Click on any file to open the preview. Use arrow keys to navigate between files.
Open any image and click "Edit" to access the image editor with these features:
- Crop: Select a portion of the image to keep
- Rotate: Rotate 90° left or right, or flip horizontally/vertically
- Filters: Apply filters like grayscale, sepia, blur, and more
- Adjustments: Modify brightness, contrast, saturation
Save as a new file or overwrite the original. Choose output format (PNG, JPG, WebP).
Open any text file and click "Edit" to modify it:
- Full text editor with syntax highlighting for code files
- Make changes directly in the browser
- Save changes to update the file
- Supports TXT, HTML, CSS, JS, JSON, XML, MD, and more
Click on any audio or video file to open the player:
- Video player: Full controls with play/pause, seek, volume, fullscreen
- Audio player: Waveform visualization, progress bar, volume control
- Streaming: Files stream directly - no need to download first
- Keyboard shortcuts: Space to play/pause, arrows to seek
QuickSend
QuickSend is a fast way to share files without storing them permanently in your account. It's perfect for one-time transfers when you just need to send a file quickly without cluttering your storage.
- Go to QuickSend in the sidebar
- Drag & drop files or click to browse
- Files are uploaded instantly
- Copy the generated link and share it
You can also add a message to include with your files.
QuickSend links follow the same expiration rules as regular shares: free QuickSends are removed after 30 days of no downloads; Premium QuickSends never expire automatically. You can also delete a QuickSend at any time from your history.
Yes! The QuickSend page shows all your recent sends with download counts. You can see how many times each link has been accessed and when it expires.
Teams
- Go to Teams in the sidebar
- Click "Create Team"
- Enter a name and optional description
- Start inviting members
As the creator, you become the team admin with full control.
To invite members:
- Open your team
- Click "Invite Member"
- Enter their email address
- Select their role (Admin or Member)
- They'll receive an email invitation
Invited users will join automatically if they have an account, or after they sign up.
Teams have two roles:
- Admin: Can manage team settings, invite/remove members, and change roles
- Member: Can view team files and collaborate, but cannot manage the team
The team creator is always an admin and cannot be removed.
As an admin, you can:
- Change member roles (Admin ↔ Member)
- Remove members from the team
- View pending invitations
- Cancel pending invitations
Account & Billing
To upgrade to Premium:
- Log in to your dashboard
- Go to Settings → Billing
- Select your preferred storage tier (1TB, 2TB, etc.)
- Choose monthly or yearly billing
- Enter your payment details
You can start with a 7-day free trial to test all Premium features.
The 7-day free trial gives you full access to Premium features:
- No credit card required to start
- Full access to all Premium features
- Trial storage tier (1TB)
- Automatic reminder before trial ends
If you don't subscribe before the trial ends, you'll return to the free plan.
Yes, you can cancel your subscription at any time from Settings → Billing. Your Premium features will remain active until the end of your billing period. We also offer a 30-day money-back guarantee.
We accept all major credit and debit cards (Visa, MasterCard, American Express). All payments are processed securely through Stripe. We don't store your card details on our servers.
Go to Settings → Billing and click "Change Plan" or "Add Storage". You can upgrade or downgrade at any time. When upgrading, you'll only pay the prorated difference. When downgrading, the change takes effect at the next billing cycle.
Go to Settings → Billing to see your invoice history. You can download PDFs of any invoice for your records or accounting purposes.
Enter your promo code in Settings → Billing under "Promo Code". The discount will be applied to your current or next billing cycle, depending on the code type.
Settings & Appearance
Click the theme toggle in the top right corner of the dashboard, or go to Settings → Appearance. You can choose between Light, Dark, or System (follows your device settings).
- Go to Settings → Security
- Enter your current password
- Enter your new password (minimum 6 characters)
- Confirm the new password
- Click "Change Password"
Go to Settings → Profile to update your name. Your email address cannot be changed after registration for security reasons. If you need to change your email, please contact support.
Premium users can customize how their shared links appear:
- Custom logo: Upload your company logo to appear on share pages
- Brand name: Replace "GetShared" with your brand name
- Brand colors: Customize the accent colors
Configure branding in Settings → Branding.
Security
To enable 2FA:
- Go to Settings → Security
- Click "Enable Two-Factor Authentication"
- Scan the QR code with an authenticator app (Google Authenticator, Authy, Microsoft Authenticator, etc.)
- Enter the 6-digit verification code to confirm
Save the backup codes in a safe place in case you lose access to your authenticator app.
Yes! Your files are protected with industry-standard encryption:
- In transit: All transfers use TLS 1.3 encryption
- At rest: Files are stored with AES-256 encryption
- Secure infrastructure: Data centers with physical security
- Click "Forgot password?" on the login page
- Enter the email on your account (the one you signed up or paid with)
- Check that inbox — and spam — for the reset link
- Click the link and choose a new password
The link expires after 24 hours. If you signed in with Google or paid at checkout without choosing a password, use the same Forgot password form to set one, or click Continue with Google.
Privacy & GDPR
You have the right to export all your data:
- Go to Settings → Privacy
- Click "Export My Data"
- A JSON file will download with all your account data
This includes your profile, files metadata, shares, and activity history.
To permanently delete your account:
- Go to Settings → Privacy
- Click "Delete Account"
- Enter your password to confirm
- Type "DELETE" to confirm you understand this is permanent
Warning: This permanently deletes all your files and data. This cannot be undone. Active subscriptions will be cancelled automatically.
We collect only what's necessary to provide the service:
- Account info: Email, name (optional), password (hashed)
- Files: Your uploaded files and their metadata
- Activity: Login times, actions for security
- Usage: Storage used, transfer amounts
We never sell your data. See our Privacy Policy for full details.
Activity & Dashboard
Go to Activity in the sidebar to see a complete history of your actions:
- File uploads and downloads
- Shares created and accessed
- Files moved, renamed, or deleted
- Login events
Use filters to narrow down by action type.
The dashboard gives you a quick overview of your account:
- Storage usage: Visual chart of used vs. available space
- File statistics: Total files, folders, and shared items
- File types: Breakdown by document, image, video, etc.
- Recent activity: Latest actions on your account
- Recent files: Quick access to recently added files
Your storage usage is shown on the Dashboard and in the sidebar. The donut chart shows used vs. available space, and you can see a breakdown by file type. To get more storage, upgrade to Premium or add storage to your existing plan.
Still need help?
Can't find what you're looking for? Our support team is here to help.
Contact Support